# Accessibility Statement | EcoBaterías

> How ecobaterias.org meets WCAG 2.1 level AA: scope, evaluation date and method, results, known limitations and how to report an accessibility problem.

Canonical: https://ecobaterias.org/en/accessibility.html · Language: en · Alternate (es): https://ecobaterias.org/accesibilidad.html · Updated: 2026-10-09

Accessibility

# Accessibility statement

How ecobaterias.org meets the accessibility guidelines, how we evaluated it and how to tell us if something does not work for you.

We want everyone to be able to use ecobaterias.org. The site, in Spanish and English, was evaluated against the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, on October 9, 2026. If you hit a barrier, email contacto@ecobaterias.org with the subject “Accessibility” and we will fix it.

Updated October 9, 2026

- **Standard:** WCAG 2.1, level AA
- **Last evaluation:** October 9, 2026
- **Pages evaluated:** 95, in Spanish and English
- **How to report:** [contacto@ecobaterias.org](mailto:contacto@ecobaterias.org?subject=Accessibility), subject “Accessibility”

## Conformance status

According to the evaluation of October 9, 2026, EcoBaterías’ own content on ecobaterias.org meets WCAG 2.1, level AA, in every test described on this page. Automated tests do not catch every possible problem, so we add technical reviews and keyboard testing, and keep a channel open to report barriers. Some third-party content is outside our control; see [known limitations](https://ecobaterias.org/en/accessibility.html#limitations).

## How we evaluated it

- **Scope:** the site’s 95 HTML pages in Spanish and English, including the API documentation and the demo portal.
- **Automated tests:** axe-core 4.10.3 with the WCAG 2.0 and 2.1 level A and AA rules, on a desktop screen (1280 px) and a phone screen (375 px), and Lighthouse 12.8.2 (Accessibility category) on every page.
- **Technical review:** language declared on every page, skip-to-content link, a single main heading and a heading hierarchy without gaps, image text alternatives, unique identifiers, touch-target size and notice on links that open a new tab.
- **Contrast:** where text sits on a gradient, axe cannot compute contrast; we checked those colour pairs by hand and all exceed 4.5:1.
- **Keyboard testing:** main menu and services menu, phone menu (opening, closing with Escape and focus return), image gallery, and the contact and complaint forms with their error messages.
- **Motion:** with the system’s reduced-motion preference, the site turns off animations and smooth scrolling.

The full test report, before and after the changes, is in the [October 2026 accessibility report (in Spanish)](https://ecobaterias.org/docs/informe-accesibilidad-2026-10.html).

## Results

Accessibility test results before and after the changes of October 9, 2026

| Test | Before | After |
|---|---|---|
| Lighthouse Accessibility (lowest page score) | 100 | 100 |
| axe-core: WCAG A and AA violations | 1 (2 elements) | 0 |
| Links opening a new tab without saying so | 1,492 | 0 |
| Touch targets smaller than 44 × 44 px | 8,070 | 0 |

## What we changed

- Every link that opens a new tab says so inside the link itself, so screen readers announce it.
- Menu links, footer links and the main buttons now have a touch area of at least 44 × 44 px.
- The photo gallery uses real buttons to enlarge each image, and focus returns to the image on closing.
- In the phone menu, the close button is part of the Tab order.
- The API documentation has a skip-to-content link, a main region and code blocks reachable by keyboard.
- The new complaint form has visible labels, an error summary linking to each field and a confirmation announced to screen readers.

## Known limitations

- **YouTube videos:** the player and its captions are provided by YouTube; we do not control them.
- **External documents:** the PDFs and pages of public bodies, media and other sources we cite may not meet these guidelines.

## How to report a problem

Email [contacto@ecobaterias.org](mailto:contacto@ecobaterias.org?subject=Accessibility) with the subject “Accessibility”, or message us on WhatsApp at [+56 9 8761 6071](https://wa.me/56987616071). Tell us which page you were on, what you were trying to do and, if you like, which technology you use. We reply within 48 business hours. If the answer does not satisfy you, you can use the [grievance channel](https://ecobaterias.org/en/impact.html#grievance-channel).

## Review of this statement

This statement is part of our [commitment to justice, equity, diversity and inclusion](https://ecobaterias.org/en/impact.html#diversity-inclusion). It is reviewed every year, at the directors’ annual impact review, and whenever the site’s design changes.

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contacto@ecobaterias.org · WhatsApp +56 9 8761 6071 · Santiago and Viña del Mar, Chile.
EcoBaterías is a Chilean company that recycles, repairs and reuses lithium batteries and solar panels.